Valley View Dental - Naperville

Vildan Gorener 2 months ago

I was very happy with this practice for the first couple of years, and I truly appreciated the care I received. Unfortunately, something has changed recently. Communication has become extremely poor, and despite bringing my concerns to the team's attention multiple times, nothing improved. I am no longer a patient because of this experience. Since no effort was made to address my concerns or make things right, I feel it's important to share my experience publicly. The office has repeatedly encouraged patients to leave reviews, so I believe it's only fair to provide honest feedback. I sincerely hope they improve their communication, because it makes a significant difference in patient care.

Jessica Counterman 2 months ago

I’m a long time patient of Valley View Dental (Romeoville), but I continue to be impressed by all of the compassionate and competent staff. I broke my tooth just hours before a scheduled flight. Even though I had never been to the Naperville office, Dr. Rhim quickly addressed my need - and I didn’t miss my flight. She and her staff were amazing!

Nilesh Ponnala 3 months ago

Valley View Dental – Dr. Rhim I had a tooth extracted today, and I couldn’t have asked for a better experience. I walked in feeling a bit anxious, but Dr. Rhim’s calm, caring approach immediately put me at ease. She took the time to clearly explain the entire procedure, answered all my questions, and checked in with me throughout to make sure I was comfortable. The extraction itself was truly painless, which speaks volumes about her skill and gentle technique. The staff was equally courteous and supportive, creating an environment where I felt genuinely cared for from start to finish. Excellent care overall. Highly recommended.

Hacksung Kim 4 months ago

I have long seen Dr. Rhim since my Invisialign treatment several years ago, and would recommend her and her team for their super quality of dental care. Simply speaking, she is an exceptional dentist! Moreover, the staff members in Valley View Dental are all kind, professional, and dedicated.

Wendy Capuano Edited 6 months ago

I’ve been going here for years and have been very happy with the results. I believe their staff turnover is quite high. The dentist who I saw – Someone who I had never seen before –was on his phone with his bank while treating me then arguing with the hygienist and someone else in the Room. He seemed very unprofessional and unaware of appropriate behavior. He had no bedside manner and was not polite to his staff. Update – came back to finish my treatment and everyone was very courteous and things went well